Home Visits for Non-Members

$149.00

Book our one-hour visit for any of our services from technology support to software training. We will come to you – no need to unplug and bring your equipment into a store.

If you need help in setting up a new device, we have a special service – see our Non-Member Device Setup Service for a special price on setting up your devices such as computers, printers, smart TVs and mobile phones.

Consider joining as a member to save money and benefit from FREE and UNLIMITED telephone and remote support as well as three FREE home visits for any of our  services.

Please scroll down to book your home visit.

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Description

What Are Home Visits for Non-Members?

Try us out and book a one-hour home visit service from Seniors Tech Support for any of our services. If you are having issues such as printers not working, wi-fi not connecting or concerns about viruses, we will visit you to solve any issues you are having with any of your technology – not just computers. We assist with software, computers, laptops, iPads, mobile phones, TVs, WiFi and network problems, smart watches, FitBit devices, Google Doorbells and Cameras, health monitoring devices, email, virus checks, and much more.

You might also like to consider joining as a member to save money and benefit from FREE and UNLIMITED telephone and remote support as well as three free home visits included in the Member’s Subscription package.

 

Book Now

After you have booked your appointment and paid, you will be redirected to a thank you page that has further information about each of our services and the next steps. In addition, you will receive one or more emails confirming your booking and providing additional information. If you have any questions, please contact us.

Yes, you may manage your bookings easily. To edit / reschedule your booking and submit a new time and / or date, go to the menu “Help” and select “Manage My Bookings” from the dropdown list or click this link. The process is easy and self-explanatory. If you have any issues please contact us.

You may manage your booking to cancel or reschedule it. Please go to the menu “Help” and select “Manage My Bookings” from the dropdown list or click this link. However, in order to process a refund if you have paid for a one-off booking that you wish to cancel and not reschedule, please contact us. Please note that subscriptions are not normally subject to refunds beyond your legal rights.

Not usually. Devices can be expensive and complex to fix. We will take a look at the devices to see if there is an easy fix but generally we recommend purchasing new or refurbished devices if your existing device is faulty. The prices for reasonably capable consumer technology have dropped over the years and it is usually less expensive to replace than repair.

If you have questions that are not answered here, you have some options:

  1. The quickest method is to call or text us on 0483 896 551.
  2. Contact us – see our Contact Us page for our contact details and options (including “Request a Call-back” and “Enquiry” forms).
  3. Chat to us via Facebook Messenger (click on the blue chat bubble located in the bottom left of every page).
  4. Find us on Social Media (see the links within the footer at the bottom of each page).

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